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辦公室溝通的小心機

辦公室溝通的小心機

世界公民文化中心

職場

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2022-01-03 09:20

職場溝通要怎麼適切表達意見是每位商務人士的必修課之一,今天讓我們來看看幾個可以讓具體表達又不失禮的幾個例子。

  • Don't say: "That's not my job."

Why: If your superior asks you to do something, it is your job.

Instead, say: "I'm not sure that should be my priority right now." Then talk with your boss about your responsibilities.

 

不要說"That's not my job."(這不是我份內的事。)只要你的上司讓你做,那你就得做。我們可以說"I'm not sure that should be my priority right now."(我不確定現在是否應該先做這事。)然後和主管討論你的責任為何。

 

  • Don't say: "This might sound stupid, but..."

Why: Never undermine your ideas by prefacing your remarks with wishy-washy language.

Instead, say: "What's on your mind?" It reinforces your credibility to present your ideas with confidence.

 

不要說"This might sound stupid, but..."(也許這聽上去有點笨,但是......)永遠不要在發言前加上這種優柔寡斷的口氣來削弱自己的觀點。可以說"What's on your mind?"(你怎麼認為?)這樣可以增強你的可信度,讓你充滿自信地發表意見。

 

  • Don't say: "I don't have time to talk to you."

Why: It's plain rude, in person or on the phone.

Instead, say: "I'm just finishing something up right now. Can I come by when I'm done?" Graciously explain why you can't talk now, and suggest catching up at an appointed time later. Let phone calls go to voice mail until you can give callers your undivided attention.

 

不要說"I don't have time to talk to you."(我沒時間跟你說。)無論是當面說還是在電話裡說,這話都顯得無禮。我們可以說"I'm just finishing something up right now. Can I come by when I'm done?"(我現在正忙著要完成一些事情,等我做完了再來找你行嗎?)禮貌地向別人解釋為什麼現在不行,並且提出稍後時間。打電話時把所有注意力都放在對方身上,無法全神貫注,還不如選擇語音留言。

 

商業英文學得又快又準:http://bit.ly/2HSHW7p

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